Now you'll hear the two long conversations.
Conversation One
19.
A. To return some business books.
B. To apply for a new library card.
C. To check out some books from the library.
D. To find out where the art books are located.
20.
A. The woman thinks he has an overdue book.
B. The books he needs have been checked out by someone else.
C. The woman is unable to locate the books that he needs.
D. A library notice was sent to him at his previous address.
21.
A. The man has mistakenly received someone else's books.
B. The man changed his major from art to business.
C. The man recently moved off campus.
D. There are two students named Richard Smith.
22.
A. See if he is related to any of the students.
B. Apply for a job as a library assistant.
C. Use his middle name.
D. Use a different library.
