Companies are also trying to gather and analyse data from an individual's financial transactions, social media posts and mobile phone signals. They're planning to personalise offers for individual customers by using GPS location data to target them when they are actually walking past one of their shops.
And eye-tracking technology is the latest weapon in the fight for customers. In some shops, digital screens behind luxury brand display stands are activated when a perfume bottle is picked up, flashing seductive images. Eye-tracking systems are fixed into screens to gather data so the images can be personalised. It's all done in seconds.
Paula Dowie from the retail design agency Ignite Design says: "Certain software programs can gather huge amounts of data on you almost instantly. Age, gender, what you're looking at... If you're a young women or a middle-aged man... Images are then flashed up that will appeal to you."
It's about entertainment and making a shop one that people want to enter. Brands like Apple and Top Shop are "genius" at doing this, says Joseph Staton, director of GfK Consumer Trends. During London Fashion Week, Top Shop screened its own fashion shows live in its flagship store in London's Oxford Street.
"It's about offering things like art and music as part of the shopping experience," says Staton.
Quiz 測驗 1. According to the article, where in the shop do you find items you need regularly?
At the back of the shop.
2. Why do shop assistants mess up items in the shop?
They want to give the impression that lots of people were interested in buying these items.
3. According to the article, what kinds of data do companies analyse?
An individual's financial transactions, social media posts, mobile phone signals, customers' GPS location data and which luxury products customers look at using eyeball-tracking technology, as well as things like age and gender.
4. What expression means 'buying something you don't need'?
Impulse buying.
5.Which word means 'buyer'?
Customer.
Glossary 词汇表 till收銀台 an aisle過道 everyday essentials (eg milk, bread)日常必需品（如：牛奶、麵包） retailer零售商 impulse buying衝動購物 to trick (us) into (something)用小花招把（我們）引導 merchandise商品 a shop assistant一位商店營業員 on purpose故意的 a must-have一個非買不可的東西 to gather去收集 a financial transaction一筆財務交易 to personalise去個人化 a customer一位顧客 GPS location data衛星定位數據 eye-tracking technology眼球跟蹤技術 a luxury brand一家奢侈品牌 a display stand一個展示櫃台 retail統計數字零售 flagship store旗艦店
