recall – n. – a request by a company for people to return a product because it has a defect or problem
battery – n. power source placed inside a car or other device to supply it with electricity
replacement – n. a thing that takes the place of something else
baggage – n. cases and bags used when people travel
messed up – adj. spoiled or done badly
reputation – adj. the opinion of a person or company as it relates to past performance and behavior
consumer – n. person who buys or uses goods or services
alternative – adj. – different from the usual or conventional