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response – n. something that is said or written as a reply to something
artificial intelligence – n. the power of a machine to copy intelligent human behavior
complaint(s) – n. a statement that you are unhappy or not satisfied with something
customer(s) – n. someone who buys goods or services from a business
institution(s) – n. an established organization
academic – adj. of or relating to schools and education
interaction – n. the act of talking or doing things with other people
commit – v. to say that someone or something will definitely do something
incredibly – adv. in a way that is very intense
automate – v. to run or operate something, such as a factory or system, by using machines or computers instead of people to do the work
