customers - n. someone who buys goods or services from a business
rent - n. money that you pay in return for being able to use property and especially to live in an apartment, house, etc., that belongs to someone else
lunch - n. a light meal eaten in the middle of the day
out of proportion - expression. when something becomes larger than it should be or it is treated as something worse or more important than it really is.
annoying - adj. feeling bothered or somewhat angry
rumors - n. information or a story that is passed from person to person but has not been proven to be true
manager - n. someone who is in charge of a business, department, etc.