(Assistant comes over)
Violet: Hi, my name is Violet. Come with me, and I'll help you wash your hair.
Kelly: My hair is kind of dry and brittle...
Violet: I'll pick a shampoo that's just right for your hair type. Sit right here, and rest your neck on the side of the sink. Is the water too hot?
Kelly: No, it's just perfect.
Violet: Let me know if I'm using too much force.
Kelly: No, really, it feels great.
(Five minutes pass)
Violet: OK! You're all set! Come back with me to your seat, and Eva will be right with you.
