3.1 At the Reception Desk 在接待处
W: Hi! Can I help you?
M: Yes. We have reservations.
W: What's your name, sir?
M: Jack Bates.
W: Yes, sir. We have your reservation. Could you fill out these forms, please?
M: The reservation was for a double for three nights, wasn't it?
W: Yes, sir. That's correct. How will you pay your bill, cash or credit card?
M: Credit card.
W: Thank you, sir. You'll be staying in room 1910. Here are your keys. The bellhop will take your luggage upstairs. Have a nice stay, sir.
M: Thanks.
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