- 英语口语话题
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9.3.5 同意退货
2011-04-02 所属栏目:英语口语话题
3.5 Agree to Return 同意退货
M: Can I help you?
W: Yes, can I return this article, please?
M: May I know the reason , madam?
W: You see, I bought it for my husband, but he doesn't like it9.3.4 厨具销售
2011-04-02 所属栏目:英语口语话题
3.4 Sell Kitchen Ware 厨具销售
M: Yes, madam? Can I help you?
W: Oh, yes, please. But you are just closing, aren't you?
M: Well, yes, we are, madam. The shop shuts down in five minutes.
W9.3.3 鲜花销售
2011-04-02 所属栏目:英语口语话题
3.3 Sell Flowers 鲜花销售
W: Good morning, sir. May I help you?
M: It's our anniversary today. I am looking for the same flowers as the ones in her wedding bouquet.
W: What do they look like9.3.2 香水销售
2011-04-02 所属栏目:英语口语话题
3.2 Sell Perfume 香水销售
M: Good afternoon, madam. May I help you?
W: Do you have some new perfume?
M: I am sorry, madam. I didn't hear you. It's too noisy here. Could you please say it ag9.3.1 服装销售
2011-04-01 所属栏目:英语口语话题
3.1 Sell Clothes 服装销售
M: Hello, can I help you?
W: Yes,I wanna buy a skirt.
M: What color and what style do you like?
W: I am not sure.
M: Well, you can have a look at our skirts ha9.2.7 结账退房
2011-04-01 所属栏目:英语口语话题
2.7 Check Out 结帐退房
W: Good morning, sir. What can I do for you?
M: I am leaving at 10:00, so I'd like to settle my account now.
W: Yes, sir. May I have your room number?
M: My room nu9.2.6 处理物品遗失
2011-04-01 所属栏目:英语口语话题
2.6 Something Lost 处理物品遗失
M: Good afternoon, how can I help you?
W: Someone has stolen my gold necklace.
M: I am sorry to hear about that. Would you mind coming with me to my office and9.2.5 洗衣服务
2011-04-01 所属栏目:英语口语话题
2.5 Laundry Service 洗衣服务
M: Excuse me, have you got any laundry? The laundryman is here to collect it.
W: Yes, I have. Here are my blouse, coats and stockings.
M: Anything else?
W: Oh,9.2.2 接待入住(未预订)
2011-03-31 所属栏目:英语口语话题
2.2 Receive a Guest Who Hasn’t Reservation 接待入住(未预订)
W: Good afternoon, is there a vacant room here?
M: We are practically full up, but I will see. What do you want, a single room or a9.2.4 唤醒服务
2011-03-31 所属栏目:英语口语话题
2.4 Wake-up Service 唤醒服务
W: What can I do for you, sir?
M: I am Tim Green in Room 1021 and I want a wake-up call at 5:30AM tomorrow.
W: Yes, I see. 5:30AM Mr. Green, Room 1021.
M: I wa9.2.3 送餐服务
2011-03-31 所属栏目:英语口语话题
2.3 Food Service 送餐服务
W: Room service, good afternoon. Can I help you?
M: Good afternoon, my name is Cooper. I am in room 1405. I'd like to order two ham sandwiches and a large pot of coffe9.2.1 接待入住(已预订)
2011-03-31 所属栏目:英语口语话题
2.1 Receive a Guest Who Has Reservation 接待入住(已预订)
W: Good morning, sir. Can I help you?
M: Good morning. I have a reservation for a single room with a bath here.
W: May I have your n9.1.9 旅程安排
2011-03-31 所属栏目:英语口语话题
1.9 Trip Arrangements 旅程安排
M: Well, that's it. 7 appointments in Paris at beginning of next week, and 4 in Frankfurt at the end of the week.
W: It's certainly a tight schedule.
M: Now i9.1.8 会议安排
2011-03-30 所属栏目:英语口语话题
1.8 Meeting Arrangements 会议安排
M: Jane, we are going to have a board meeting next Friday. Will you please arrange it for me?
W: Certainly, Mr. Robert. But can I have your plan?
M: Sure. Ac9.1.7 作笔录
2011-03-30 所属栏目:英语口语话题
1.7 Take Notes 作笔录
M: Are you doing anything right now, Diana?
W: I am typing a report for the moment, Mr. Robbins. Anything I need to do?
M: Will you please cut it for a while and come in9.1.6 电话预订机票
2011-03-30 所属栏目:英语口语话题
1.6 Call to Book a Plane Ticket 电话预订机票
W: Thank your for calling World Airline. What can I do for you?
M: I need to book a plane ticket to London.
W: Round-trip or one-way?
M: One-wa9.1.5 电话预订餐厅
2011-03-30 所属栏目:英语口语话题
1.5 Call to Book a Restaurant 电话预订餐厅
M: Do you take reservations?
W: Of course. Reservations aren't necessary, but we recommend them as our restaurant can get quite busy.
M: I need a t9.1.4 电话预订宾馆
2011-03-30 所属栏目:英语口语话题
1.4 Call to Book a Hotel Room 电话预订宾馆
W: Hello, Beijing Hotel.
M: Hello! Do you have any rooms available tomorrow night?
W: Sure.How many rooms do you need?
M: Just one.
W: What k9.1.2 接机
2011-03-29 所属栏目:英语口语话题
1.2 Meet Someone at the Airport 接机
M: Welcome to San Francisco!
W: It's great to be here.
M: I am David. I'll be taking care of you during your stay here.
W: I am Tina. Great to meet y9.1.1 接待来宾
2011-03-29 所属栏目:英语口语话题
1.1 Receive a Visitor 接待来宾
M: Good afternoon, Mrs. White.
W: Good afternoon, Mr. Black. Haven't seen you for a long time. Can I help you?
M: Can I see Mr. Cooper, your manager now?
W:9.1.3 接听商务电话
2011-03-29 所属栏目:英语口语话题
1.3 Answer a Business Call 接听商务电话
W: Hello, ABC company.
M: Hello, this is Mr. Morris Pitt. I'd like to speak to Mr. Bell, please.
W: Just a moment. I am sorry. At the moment, he is ou8.7.3 妥善处理赔偿
2011-03-29 所属栏目:英语口语话题
7.3 About the Compensation 答应对方索赔
W: I have something very unpleasant to talk over with you, John.
M: Do you mean the quality of the instruments you mentioned in your cable of Sep, 5th?8.7.2 拒绝对方索赔
2011-03-28 所属栏目:英语口语话题
7.2 Refuse to to Settle a Claim 答应对方索赔
M: I've something very unpleasant to talk with you. Upon the arrival of the first consignment, it was found that about 50% of the sixty cases of pineap8.7.1 答应对方索赔
2011-03-28 所属栏目:英语口语话题
7.1 Agree to Settle a Claim 答应对方索赔
M: The consignments of chemical instruments have just reached us. We have to lodge a claim against you for inferior quality I am afraid.
W: Is there anyt8.6.3 货物失窃保险
2011-03-28 所属栏目:英语口语话题
6.3 Insurance against Theft 货物失窃保险
M: During the last two years, there has been a great increase in goods stolen abroad.
W: If they steal the entire package, that would be theft. So they d最新内容
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